Medical Office Coordinator - Covenant High Plains Surgery Center
Company: SCA Health
Location: Lubbock
Posted on: April 5, 2025
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Job Description:
Medical Office Coordinator - Covenant High Plains Surgery
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At SCA Health, we believe health care is about people - the
patients we serve, the physicians we support and the teammates who
push us forward. Behind every successful facility, procedure or
innovation is a team of 15,000+ professionals working together,
learning from each other and living out the mission, vision and
values that define our organization. As part of Optum, SCA Health
is redefining specialty care by developing more accessible,
patient-centered practice solutions for a network of more than 370
ambulatory surgical centers, over 400 specialty physician practice
clinics and numerous labs and surgical hospitals. Our work spans a
broad spectrum of services, all designed to support physicians,
health systems and employers in delivering efficient, value-based
care to patients without compromising quality or autonomy. What
sets SCA Health apart isn't just what we do, it's how we do it.
Each decision we make is rooted in seven core values:
Responsibilities
Performs administrative and office support activities for multiple
supervisors. Duties may include fielding telephone calls, receiving
and directing visitors, word processing, creating spreadsheets and
presentations, and filing. Extensive software skills are required,
as well as Internet research abilities and strong communication
skills. Supports the philosophy, goals, and objectives of the
Facility.---Supports, and performs according to, approved policies
and procedures.---Supports risk management and participates in
programs directed to patient and staff safety.---Considers patient
rights in performance of job duties and
responsibilities.---Contributes to the quality management process;
identifies role and contributions upon request. Adheres to safety
policies and procedures in performing job duties and
responsibilities.---Reports observed or suspected violations,
hazards, and noncompliance according to Facility policy.---Observes
safety measures in performance of job duties and
responsibilities.---Responds to emergency situations with
competence and composure. Communicates effectively with patients,
visitors, physicians, and teammates.---Interactions are respectful
and courteous.---Communicates effectively and professionally using
a translator when necessary.---Documents that information received
from the patient is disseminated to the appropriate people or
departments.---Accurately assesses and interprets age-specific
patient data.---Considers age-specific patient requirements when
responding to emergency situations. Maintains and promotes
professional competence through continuing education and other
learning experiences.---Seek new learning experiences by accepting
challenging opportunities and responsibilities.---Objectively
evaluates suggestions or criticisms and attempts to improve
performance or seeks further guidance as needed.---Attends and
actively participates in meetings, committees, in-services,
seminars, workshops, conferences, quality management activities
according to job responsibilities and Facility requirements. Admits
patients to the Facility following the established policies and
procedures.---Assembles patient medical record forms and prepares
patient identification.---Obtains information needed to register
patient; attaches patient identity documentation.---Reviews forms
for patient signature; obtains forms or signature(s) as
needed.---Provides information to the patient's family in the
waiting area according to Facility policy.---Monitors the reception
and waiting areas. Coordinates reception area activities for
effective communication throughout the Facility.---Answers
telephone and intercom quietly and courteously.---Receives and
relays messages effectively.---Informs physician's office of
admissions and activities concerning admissions.---Distributes the
surgery schedule.---Maintains and protects each patient's right to
confidentiality.---Identifies emergencies and initiates response
according to Facility policy. Assumes clerical duties and
responsibilities as necessary.---Assists in ordering and stocking
clerical supplies.---Assists in maintaining cost effectiveness by
preventing waste of supplies.---Maintains order and cleanliness of
the front desk.---Places diagnostic test reports in appropriate
section of patient medical records.---Assists with preparation and
maintenance of Facility records and reports. Monitors the
nourishment area.---Stocks nourishment area.---Maintains
cleanliness and order of the area.
Qualifications
---2+ years of experience working in medical front desk office
---Strong commitment to customer/patient services---Excellent
interpersonal skills---Experience with admissions and
benefits/insurance verification---Experience with multi-line phone
system---Computer skills, including Microsoft Office suite USD
$16.00/Hr. USD $20.00/Hr.
PI6f76565e6025-37248-37327644
Keywords: SCA Health, Lubbock , Medical Office Coordinator - Covenant High Plains Surgery Center, Healthcare , Lubbock, Texas
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